Warranty Policy

We at Lady Morgana want your magical jewelry to bring joy for years to come, and that's why we offer a warranty that sparkles as brightly as our creations. Here's the lowdown:

Duration of Warranty: Your enchanting journey with our jewelry is covered by a warranty that lasts for one year from the date of purchase. It's our way of ensuring that your magical moments stay magical.

Covered Elements: The warranty applies to plated products, connections, springs, and inlaid stones. Should you encounter any issues within this timeframe, our studio will assess the situation and determine if the warranty can be applied. Fear not, we'll keep you in the loop regarding any additional costs.

Lost Gems or Crystals: In the unfortunate event of a lost crystal, stone, or gem, we understand accidents happen. Rest assured, we'll charge you with the minimum rate possible to restore the magic.

Limitations to Warranty: The warranty won't cover elements that are broken or torn. We use durable materials with the belief that, when treated reasonably, your jewelry should withstand the test of time.

What Our Products Are Made Of:

• Dominant, Statement, and Hair Pieces: Crafted from high-quality brass plated with 18k gold, rose gold, antique rose gold, or 925 shiny silver or oxide. These pieces may feature pearls, expensive crystals or gemstones, hand-made glass beads, acrylic flowers, and brass plated flowers.

• Dainty Collections: Made from 925 silver cast or 14k gold-filled, these pieces are nickel-free, hypoallergenic, and water-resistant.

Showering with Your Jewelry:

• Silver and Gold-Filled Jewelry: Feel free to shower with these beauties; they're water-resistant. Just avoid salty water and contact with acids or harsh chemicals.

• Plated Products: While they may not be shower-friendly, you can still flaunt them on moist hair post-shower.

Keeping Your Jewelry Clean:

• Dainty Collection: Clean them with soapy water or a hint of lemon to maintain their brilliance. Treat them as you would silver. If your silver oxidizes with sweat, a gentle polish with a silver cloth does wonders.

• Plated Jewelry: Keep it simple! Please refrain from using any liquids on plated jewelry, as they may strip away the gold or silver coating. Let's keep that shine intact!

Remember, our warranty is here to sprinkle a bit of magic when needed, ensuring your Lady Morgana jewelry remains a cherished part of your journey.